Privacy Policy

At Chic Maze, we value your privacy as much as we value the perfect cut of our tailored suits or the delicate stitching of our dresses. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.chicmaze.com or make purchases from our contemporary collections.

1. Information We Collect

Just as we carefully curate our collections of knitwear, outerwear, and accessories, we thoughtfully collect only necessary information to enhance your shopping experience:

• Personal Details: Name, email address, shipping address, and phone number when you create an account or place an order
• Payment Information: Credit card details processed through secure gateways (we never store full card numbers)
• Style Preferences: Browsing behavior and purchase history to recommend dresses, jeans, or tops that match your taste
• Technical Data: IP address, browser type, and device information for security and optimization
• Communication Records: Emails and messages with our customer service team

2. How We Use Your Information

Like the perfect outfit combination, we use your data to create a harmonious shopping experience:

• Process orders for our dresses, swimwear, and other collections with seamless efficiency
• Provide personalized recommendations for your wardrobe (whether you’re a Style Chameleon or Value Seeker)
• Improve our website functionality and product offerings
• Send order confirmations and shipping updates with the same care we pack your delicate lingerie
• Communicate about promotions and new arrivals that match your style profile
• Prevent fraud and ensure payment security

3. Data Sharing & Disclosure

We treat your data with the same discretion we apply to our premium tailoring:

• Service Providers: Trusted partners for payment processing, shipping, and marketing (only what’s necessary to fulfill your order)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, with appropriate privacy protections
• Never Sold: We don’t sell your data to third parties for independent marketing

4. International Data Transfers

Like our global shipping policy (excluding some Asian regions), your data may be transferred internationally but always with adequate protection measures.

5. Data Storage & Security

We protect your information with the same attention to detail as our premium outerwear:

• SSL encryption for all data transfers
• PCI-compliant payment processing
• Limited access to personal data within our organization
• Regular security audits
• Data retention only as long as necessary

6. Your Rights

You have control over your data, just as you have control over styling our tops with your favorite jeans:

• Access and review your personal information
• Request corrections to inaccurate data
• Delete your account data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where applicable
• Lodge complaints with regulatory authorities

7. Cookies & Tracking Technologies

We use cookies and similar technologies with the same thoughtful consideration we apply to selecting our knitwear fabrics:

• Essential Cookies: For core functions like shopping cart and checkout
• Performance Cookies: To improve website functionality
• Marketing Cookies: To show relevant ads for our dresses, footwear, and other collections
• Analytics Cookies: To understand how customers interact with our site

You can manage cookie preferences through your browser settings, though this may affect some website features.

8. Children’s Privacy

Our website is designed for fashion-conscious adults. We don’t knowingly collect data from children under 16.

9. Policy Updates

We may update this policy occasionally, just as we refresh our seasonal collections. Significant changes will be communicated to you.